The port-a-vac reimagined

Understanding Our Refund Policy

Fusion Vac Refund Policy

Learn about our hassle-free refund process and how we ensure customer satisfaction with every purchase.

Our Commitment to You

Detailed Refund Policy

Frequently Asked Questions

Find answers to the most common questions regarding our refund policy.

What is the timeframe for requesting a refund?

You must request a refund within 30 days of the purchase date.

How do I initiate a refund?

Contact our customer service team at with your order number and reason for the return to initiate the refund process.

Are there any products that are not eligible for a refund?

Products that have been used, damaged, or altered are not eligible for a refund. Additionally, shipping costs are non-refundable.

How long does it take to process a refund?

Once we receive and inspect your returned product, the refund process typically takes 5-7 business days.

Customer Support Contact


(888) 346-0563


42161 Beacon Hill, Palm Desert, CA 92211

Review Our Refund Policy

If you have any questions or need to initiate a refund request, please review our refund policy. Our team is here to assist you with any concerns regarding your purchase.